Trip booking terms and condition

Terms and Conditions are very important information for travelers  who are willing to book any trip with Himalayan Shangri-La Treks & Expedition P.Ltd.

01: Initial Booking

All booking must be made to Hiamalayan Shangri-La Treks by e-mail at least 2 month in advance with complete booking form. A deposit of 10% of total cost is also required at the time of booking to secure confirmed status.

02: Final Payment

Full Payment should be made at least 30 days a head of the trip begins to the bank account through bank transfer; failing to do so might cancel the trips as well as losing the initial booking cost.

03: How to pay your payment

Bank Transfer:

Account name: Hiamalayan Shangri-La Treks

Account No: 01900148830031

Swift code: HIMANPKA

Name of Bank & Address:

Himalayan Bank limited

KSK Building, Tredevi Marg, Thamel, Kathmandu. Nepal.

P.O.Box: 20590

Tel: 00977-1-4250201, Fax: 00977-1-4222800

Telex No: 2789 HIBA NP


04: Cancellation Policy

(a)Cancellation by clients

Notice of cancellation must be sent in writing and refund will be made as follows.

30 days before trip No Charge

15 days 50%

Less than 14 days No Refund

PS: No supplementary and postponement charge will be applicable if you wish to postpone your trip to next season at least 15 days ahead of the trip departure date. You may postpone the trip for 2 times only and final trip cost will be informed according to the updated trip price.

(b) Cancellation by Himalayan Shangri-La Treks

In case of unavoidable circumstances, We reserves right to cancel the trip or offer alternative trips. If you are not willing to take alternative program Himalayan Shangri-La Treks will refund all your payment.

05: Prices & validity

Prices are valid at the time of printing and valid till mentioned period. It might be adjusted due to the unavoidable circumferences so please kindly get updated rate through this email.

06: Travel Insurance

Travel Insurance is compulsory for all travelers, it should cover accidents, medical expenses, emergency evacuation including helicopter rescue. However we suggests each traveler to do insurance for cancellation, loss or damage of luggage.

07: Limitation

Himalayan Shangri-La Treks will not be liable for the any delay, change, cancellation of the trip due to beyond the control of Himalayan Shangri-La Treks, adverse weather, war, disease, etc. In the case we will refund your all payment. If the trip is abandoned due the above reason during the trip then Himalayan Shangri-La Treks will offer you best available alternative program similar to the current trip. Himalayan Shangri-La Treks does not take any liabilities for any loss, damaged through your negligence.

08: Risk & Responsibility

Your safety and enjoyment is our prime concern. We therefore carry out our responsibility honestly & sincerely to ensure your holiday trouble–free as well as you have desired. Nevertheless, unless stated otherwise, trip may be change under uncertain and inherent circumstances such as land-slides, road blockage, flood, snow political unrest, cancellation of flight, delay arrival, sickness or accidents etc. Any extra cost incurring there is your personal responsibility and should be borne on the spot.

09: Flight Delay/Cancellation

There is virtually possibility of flight delay or postponement for notorious weather in Himalayan regions which could be happened, in particular, in Everest region (Lukla), Jomsom, Dolpa, Simikot and Jumla region etc.Trekking in the remote areas or in as described above, especially during odd season, you’re highly advised to reserve extra days to prepare with some delays and avoid frustrating consequence. In case of flight cancellation pre-tour/post-tour, you need to meet your accommodation and food costs yourself.

08. Supplement Charge

On our holidays tour / trek packages, rooms or tents are provided in twin sharing basis. Thus, single room supplement charge will be imposed to client who does not have another tour participant to share room or tent.

09. Incomplete Tour

No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.

10. Amendment in Tour Cost

We reserve the right to revise pricing rate posted at our website, under any circumstances, or on the pressure of various external factors that are further than our control, for instance changes in exchange rate, government action etc. But, we put forth effort to keep on the present rate.

11: Legality

Any disputes arise in between the Traveler and Himalayan Shangri-La Treks will be solved according to the existing Travel & Tourism Act of Government of Nepal.


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